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Consumer Guide



Your insurance company is required to pay the amount necessary to return the motor vehicle to its same condition just prior to the damage in question. At your request, you may obtain information from the insurance company regarding repair facilities within a reasonable distance of where the motor vehicle is located and where work will be performed in accordance with the written appraisal. You are not required to use any specific repair shop.

Excerpted from "Your Guide to Auto Insurance Premiums" - Page 3
Pennsylvania Insurance Department



If the vehicle you own has been damaged, the decision of where the vehicle is to be repaired is yours. No insurer, adjuster, appraiser or agent shall require that repairs be made at a specific repair facility.

Excerpted from "Insurance Tips for Pennsylvania Consumers" - Page 2
Pennsylvania Insurance Department

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